Rules of the Network
How this works, in plain language.
Every rule below is enforced by the system, not by anyone’s discretion. The numbers are read live from the platform’s own settings, so this page cannot describe a rule differently from the way it is applied.
Sellers · 12 rules
If you are a Seller
You own the relationship. These rules exist so that ownership means something and so that no one has to arbitrate whose account it is.
- You register a specific opportunity — one customer, one problem — never an account.
- The problem must be described in your own words, at least 200 characters, and must name a real problem rather than a category.
- At least one named contact must be someone you would describe as established or strong; an introduction path is not a registration.
- You must have had a two-way conversation about the problem within the last 60 days.
- An approved registration protects you for 90 days, extended to 180 only when someone other than you confirms the value is above $250,000.
- A registration lapses after 45 days without logged activity, whatever protection remains.
- You may hold a limited number of open registrations at once, and that number grows as your registrations turn into engagements.
- You may relinquish a registration at any time; it ends protection immediately and does not count against you.
- When a registration becomes an engagement you earn first right of registration on new opportunities at that customer, for the engagement plus 180 days.
- Your tier sets the deal size you may lead, and is computed from your profile and history rather than declared by you.
- If an opportunity turns out to be part of a larger programme beyond your tier, you keep credit for the component you registered and RGC4 designates a programme lead.
- You will never see another seller's registrations, contacts, or problem statements, and they will never see yours.
Service Providers · 11 rules
If you are a Service Provider
You deliver the work. These rules exist so that offers are distributed fairly and so that quality is decided against written criteria rather than by whoever argues hardest.
- Work is offered to you rather than bid for; the best fit is offered first, and near-equal fits take turns.
- You have 2 business days to accept or decline an offer and 3 to submit a quote after accepting.
- You quote against a scope RGC4 defines, and you never see the customer price, the seller's commission, or another provider's quote.
- You learn the customer's identity when you accept an offer and acknowledge confidentiality for that engagement, not before.
- If you lead an engagement you run the weekly client meeting and file the status report the next business day.
- Scope, schedule, and budget changes go through change control before the work is done, never after.
- A milestone is submitted with evidence against every acceptance criterion; a partial submission is returned rather than reviewed.
- You are paid per milestone once the customer accepts it — RGC4 does not pay for work a customer has not accepted, and does not make you wait on work they have.
- Your methods and materials stay yours; nothing you upload is shown to another provider or used as training material.
- You do not contract directly with a customer or seller for opportunities registered through RGC4.
- You keep insurance and certifications current; if a certificate expires your offers pause until a new one is on file.
RGC4 · 7 rules
What RGC4 does
RGC4 sits in the middle deliberately. These are the obligations that go with it.
- Decisions that can be made by rule are made by rule, and the rule is published here before it is applied to you.
- AI assesses and explains; it never makes a binding decision about your standing, your work, or your money.
- Every automated decision that goes against you carries a request for owner review, and a person answers it.
- A provider is never offered an engagement whose relationship owner is their own organisation.
- A customer who arrives without a seller belongs to RGC4, and any seller later assigned to them is told so plainly.
- Relationship strength is what you declare; what RGC4 measures is whether a discovery meeting actually gets booked.
- Customer and engagement information stays inside the engagement, and is never sold or used as training material.
These rules are not the agreement.
They describe how the network operates. The agreement is a separate document you review and accept before participating, and it governs compensation, ownership, and confidentiality.